How can organizations effectively leverage technology to streamline cross-departmental collaboration in order to enhance the overall customer experience and maximize efficiency?

Organizations can effectively leverage technology by implementing collaborative tools such as project management software, communication platforms, and shared document repositories. These tools enable real-time communication and information sharing across departments, leading to improved collaboration and faster decision-making. By integrating these technologies, organizations can create a seamless workflow that enhances the overall customer experience by providing a more cohesive and efficient service. This approach also helps maximize efficiency by reducing silos, eliminating duplicate work, and increasing transparency within the organization.