How can businesses leverage technology to enhance both agility and consistency in their operations and product/service offerings?

Businesses can leverage technology to enhance agility by implementing cloud-based solutions that allow for flexibility and scalability in their operations. By utilizing automation tools and data analytics, businesses can streamline processes and make quicker, data-driven decisions to adapt to changing market conditions. Additionally, implementing standardized processes and communication tools can help ensure consistency in product/service offerings across different locations or departments.