How can companies leverage the power of storytelling to bridge the gap between different generations in the workplace, ensuring that CX goals and values are effectively communicated and embraced by employees of all ages?

Companies can leverage the power of storytelling by creating narratives that resonate with employees of all ages, highlighting common values and goals. By incorporating diverse perspectives and experiences into their stories, companies can appeal to a wider range of employees. Using storytelling as a tool for communication can help bridge generational gaps by making complex concepts more relatable and engaging. Ultimately, storytelling can foster a sense of unity and understanding among employees, leading to better alignment with CX goals and values across different generations in the workplace.