How can businesses leverage storytelling to enhance employee engagement and foster a strong sense of community within their internal CX team?

Businesses can leverage storytelling to enhance employee engagement within their internal CX team by using narratives to communicate the company's values, goals, and successes in a compelling way. Storytelling can help employees feel connected to the organization's mission and vision, fostering a sense of community and shared purpose. By sharing stories of team members' accomplishments and experiences, businesses can create a supportive and inclusive work environment that motivates employees to work together towards common goals. Overall, storytelling can humanize the workplace, strengthen relationships, and boost morale within the internal CX team.