How can CX ambassadors leverage the power of storytelling through gamification to not only capture customer feedback, but also create a memorable and emotional connection with customers, ultimately driving long-term loyalty and advocacy?

CX ambassadors can leverage gamification to engage customers in providing feedback by incorporating storytelling elements into the experience. By creating interactive and immersive narratives within the feedback process, customers are more likely to feel emotionally connected to the brand. This emotional connection can lead to increased loyalty and advocacy as customers feel a deeper connection to the brand's values and mission. By making the feedback process fun and engaging through gamification, CX ambassadors can create a memorable experience that encourages customers to continue engaging with the brand long-term.