In what ways can a CX Ambassador utilize social media influencers to enhance customer engagement and elevate the customer experience?

A CX Ambassador can utilize social media influencers by partnering with them to promote the brand and its products/services to a larger audience. Influencers can create authentic and engaging content that resonates with their followers, increasing brand awareness and credibility. By leveraging influencers' expertise and reach, CX Ambassadors can effectively connect with new customers, drive traffic to their platforms, and ultimately enhance customer engagement and elevate the overall customer experience.