How can CX ambassadors effectively utilize social media influencers to expand their reach and enhance engagement with customers and remote teams?

CX ambassadors can effectively utilize social media influencers by identifying influencers whose audience aligns with their target demographic, collaborating with them to create authentic and engaging content that showcases the brand's values and offerings. By leveraging the influencers' large following, CX ambassadors can expand their reach and attract new customers. Additionally, by involving influencers in promoting internal initiatives and events, CX ambassadors can enhance engagement with remote teams and create a sense of community and belonging among employees.