How can organizations leverage their internal CX community network to foster cross-functional collaboration and innovation within the company?

Organizations can leverage their internal CX community network by creating platforms for sharing knowledge and best practices across different departments. Encouraging regular interactions and collaboration between CX professionals and employees from other functions can help break down silos and promote a culture of innovation. Providing opportunities for cross-functional teams to work together on projects or initiatives can also lead to the development of new ideas and solutions that benefit the organization as a whole. Additionally, recognizing and rewarding employees who actively participate in the CX community network can help drive engagement and motivation for collaboration and innovation.