How can organizations leverage gamification elements in their technology-based recognition and rewards programs for CX ambassadors to increase engagement and participation among employees of all technical levels?

Organizations can leverage gamification elements by incorporating features such as points, badges, leaderboards, and challenges into their technology-based recognition and rewards programs. These elements can make the program more interactive and appealing to employees of all technical levels. By creating a sense of competition and achievement, gamification can motivate employees to actively participate in the program and strive for recognition. Additionally, providing real-time feedback and rewards for accomplishments can further increase engagement and drive continuous improvement among CX ambassadors.