How can design teams leverage employee feedback to not only meet their needs and preferences, but also create interfaces that surprise and delight users with innovative and intuitive features?

Design teams can leverage employee feedback by actively seeking input from various departments and roles within the organization to gain a holistic understanding of user needs and preferences. By incorporating feedback into the design process, teams can identify pain points and opportunities for improvement, leading to the creation of interfaces that are tailored to user expectations. Additionally, design teams can use employee feedback to spark creativity and innovation, pushing boundaries to develop interfaces with unexpected and delightful features that enhance the user experience.