How can companies ensure that their CX ambassadors are effectively leveraging digital tools and platforms to enhance customer satisfaction and loyalty in today's fast-paced digital age?

Companies can ensure that their CX ambassadors are effectively leveraging digital tools and platforms by providing them with thorough training on how to use these tools. They should also regularly monitor and evaluate their performance to ensure they are using the tools effectively. Additionally, companies should encourage their CX ambassadors to stay up-to-date on the latest digital trends and technologies to continuously improve customer satisfaction and loyalty. Finally, companies should create a culture that values and rewards innovation and creativity in using digital tools to enhance the customer experience.