In what ways can companies leverage social media platforms to showcase the impact of their CX ambassadors on customer loyalty, and how can they use these platforms to create a deeper connection with their audience?

Companies can leverage social media platforms by featuring testimonials and success stories from their CX ambassadors to showcase the impact they have on customer loyalty. They can also use these platforms to engage with customers in real-time, providing personalized responses and solutions to their inquiries or feedback. By sharing behind-the-scenes content and interactive experiences, companies can create a deeper connection with their audience, humanizing their brand and fostering a sense of community and trust.