In what ways can businesses leverage customer feedback to enhance team-building activities and ultimately drive a positive impact on employee morale and motivation?

Businesses can leverage customer feedback by incorporating it into team-building activities to help employees understand the impact of their work on customers. By sharing positive feedback, employees can see the value of their contributions and feel motivated to continue delivering exceptional service. This can foster a sense of camaraderie and pride among team members, ultimately boosting morale and motivation. Additionally, using customer feedback to identify areas for improvement can help teams work together to address issues and enhance their overall performance.