How can businesses leverage customer feedback to innovate and enhance their products or services?

Businesses can leverage customer feedback by actively listening to their customers' suggestions, complaints, and preferences. They can use surveys, focus groups, and social media monitoring to gather feedback. By analyzing this feedback, businesses can identify areas for improvement and innovation in their products or services. Implementing changes based on customer feedback can help businesses stay competitive and meet the evolving needs of their target market.

Keywords

customer feedback innovation product enhancement surveys social media monitoring

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