How can international teams leverage cultural diversity to enhance their customer experience strategy, and what specific steps can they take to ensure that cultural differences are seen as strengths rather than obstacles?

International teams can leverage cultural diversity to enhance their customer experience strategy by incorporating different perspectives and ideas from team members with varying cultural backgrounds. This can help them better understand and cater to the needs and preferences of a diverse customer base. To ensure that cultural differences are seen as strengths rather than obstacles, teams can implement cross-cultural training programs to increase awareness and understanding of different cultures, establish open communication channels to encourage dialogue and collaboration, and foster a culture of inclusivity and respect for all team members regardless of their cultural background. Additionally, teams can actively seek out feedback from customers of different cultural backgrounds to continuously improve their customer experience strategy.