How can businesses leverage augmented reality or virtual reality technology to not only enhance customer engagement and create "Wow-Moments", but also drive repeat business and increase customer loyalty in the long term?

Businesses can leverage augmented reality or virtual reality technology to create immersive and interactive experiences for customers, making their interactions with the brand more memorable and engaging. By incorporating AR/VR into their marketing strategies, businesses can differentiate themselves from competitors and generate "Wow-Moments" that leave a lasting impression on customers. This can lead to increased customer loyalty as consumers are more likely to return to a brand that offers unique and innovative experiences. Additionally, AR/VR technology can be used to personalize the customer experience, tailoring products or services to individual preferences and creating a stronger emotional connection with the brand, ultimately driving repeat business and long-term customer loyalty.