How can leaders navigate challenging situations or conflicts while still upholding the values and culture of their organization, in order to maintain trust and motivation among their employees?
Leaders can navigate challenging situations or conflicts by first clearly communicating the organization's values and culture to all employees. They should actively listen to all parties involved in the conflict to understand their perspectives and concerns. Leaders should then work towards finding a solution that aligns with the organization's values and culture, while also addressing the needs of those involved. By being transparent, fair, and consistent in their actions, leaders can maintain trust and motivation among their employees during challenging times.
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