How can international teams ensure that their customer experience strategies are truly reflective of the diverse cultural perspectives within their team, and not just a surface-level attempt at inclusion?

International teams can ensure that their customer experience strategies are reflective of diverse cultural perspectives by actively seeking input and feedback from team members representing different cultures. This can be done through regular communication, training sessions, and workshops focused on cultural awareness and sensitivity. Additionally, teams should prioritize diversity and inclusion in their hiring practices to ensure a variety of perspectives are represented. It is important to go beyond surface-level attempts by fostering a culture of respect, openness, and understanding within the team.