How can companies ensure that their internal CX communication strategies are effectively aligning with the organization's values and goals to promote a culture of empowerment and collaboration among employees?

Companies can ensure that their internal CX communication strategies are effectively aligning with the organization's values and goals by clearly defining these values and goals and integrating them into all communication efforts. They should also provide regular training and updates to employees on these values and goals to ensure alignment. Encouraging open communication and feedback channels can help foster a culture of empowerment and collaboration among employees. Additionally, recognizing and rewarding employees who exemplify these values and goals can further promote a positive and collaborative work environment.