How can companies effectively integrate intercultural competence training into their onboarding process for new customer experience team members, and what strategies can be implemented to ensure long-term success in promoting cultural understanding and collaboration within a diverse international team?

Companies can effectively integrate intercultural competence training into their onboarding process by providing comprehensive training on cultural differences, communication styles, and cultural norms. They can also incorporate interactive activities, role-playing scenarios, and case studies to enhance understanding. To ensure long-term success in promoting cultural understanding and collaboration within a diverse international team, companies can establish mentorship programs, encourage open communication, celebrate cultural diversity through events and initiatives, and provide ongoing training and support to continuously reinforce the importance of intercultural competence.