In what ways can companies effectively integrate technology into their customer onboarding processes while still maintaining a personal touch and fostering strong relationships with customers?

Companies can effectively integrate technology into their customer onboarding processes by utilizing personalized automated emails, chatbots for instant customer support, and interactive tutorials or videos for self-service options. By combining these digital tools with personalized follow-up calls or emails from a customer service representative, companies can maintain a personal touch and foster strong relationships with customers. Additionally, utilizing customer data and analytics from technology platforms can help companies better understand customer needs and tailor their onboarding process accordingly.