How can organizations ensure that storytelling techniques are effectively integrated into their onboarding process to not only convey customer experience goals to new employees, but also inspire them to embody the company's values and vision?

Organizations can ensure that storytelling techniques are effectively integrated into their onboarding process by first identifying key customer experience goals, values, and vision that they want to convey. They can then incorporate these elements into engaging and relatable stories that showcase real-life examples of how these goals are achieved and values are upheld within the company. By using storytelling as a tool to connect new employees emotionally to the company's mission and purpose, organizations can inspire them to embody these values in their day-to-day work. Additionally, providing ongoing training and support to reinforce these narratives can help new employees internalize and apply these principles in their roles.