How can companies ensure that empathy training programs are integrated into the overall company culture and not seen as just a one-time initiative?

Companies can ensure that empathy training programs are integrated into the overall company culture by consistently reinforcing the importance of empathy in all aspects of the business. This can be done through regular communication, leadership modeling empathetic behavior, and incorporating empathy into performance evaluations and rewards systems. Additionally, providing ongoing opportunities for employees to practice and develop their empathy skills through workshops, coaching, and team-building activities will help embed empathy into the company's values and norms. By making empathy a core part of the company's identity and actively promoting a culture of empathy, employees will be more likely to see it as a long-term commitment rather than a one-time initiative.