How can companies effectively integrate emotional intelligence training into their overall employee development program to ensure that all staff members, not just those in customer-facing roles, are equipped with these essential skills for success in the workplace?

Companies can effectively integrate emotional intelligence training into their overall employee development program by incorporating it into regular training sessions and workshops. They can also provide ongoing support and resources for employees to practice and improve their emotional intelligence skills. Additionally, companies can encourage managers to lead by example and demonstrate emotional intelligence in their own interactions with staff. By emphasizing the importance of emotional intelligence across all levels of the organization, companies can ensure that all staff members are equipped with these essential skills for success in the workplace.