How can companies ensure that emotional intelligence training is integrated into their organizational culture in a sustainable way to continuously improve employee performance and customer satisfaction levels over time?

Companies can ensure that emotional intelligence training is integrated into their organizational culture in a sustainable way by incorporating it into their onboarding process for new employees and providing ongoing training and development opportunities. They can also create a supportive environment that encourages open communication, empathy, and collaboration among employees. Additionally, companies can measure the impact of emotional intelligence training on employee performance and customer satisfaction levels through regular feedback and assessments, and make adjustments as needed to continuously improve. By prioritizing emotional intelligence and embedding it into the company's values and practices, organizations can foster a culture of emotional intelligence that leads to long-term success.