How can companies effectively integrate emotional intelligence training into their customer experience team's ongoing development and growth strategies to ensure sustained success and continuous improvement over time?

Companies can effectively integrate emotional intelligence training into their customer experience team's ongoing development by incorporating it into regular training sessions and workshops. They can also provide opportunities for team members to practice and apply emotional intelligence skills in real-life customer interactions. Additionally, companies can encourage feedback and self-reflection to help team members identify areas for improvement and track progress over time. By making emotional intelligence a priority in their growth strategies, companies can create a more empathetic and customer-focused team that is better equipped to handle a variety of customer situations and drive sustained success.