How can businesses ensure that continuous customer experience training is integrated into their overall company culture to create a lasting impact on employee performance and customer satisfaction levels?

Businesses can ensure continuous customer experience training is integrated into their company culture by making it a core part of their onboarding process for new employees. They can also provide ongoing training and development opportunities for all staff members to keep them updated on best practices and customer service techniques. Additionally, businesses can incentivize and reward employees who consistently demonstrate excellent customer service skills, reinforcing the importance of customer experience within the company culture. By consistently emphasizing the value of customer satisfaction and providing the necessary resources for training, businesses can create a lasting impact on employee performance and ultimately improve customer satisfaction levels.