How can organizations effectively integrate customer-centric values into their onboarding process for new employees, and what strategies can they implement to ensure these values are consistently upheld throughout the employee's tenure?

Organizations can effectively integrate customer-centric values into their onboarding process by emphasizing the importance of customer satisfaction and providing examples of how employees can contribute to this goal. They can also incorporate customer-centric training modules and role-playing exercises to help new employees understand the impact of their actions on the customer experience. To ensure these values are consistently upheld throughout an employee's tenure, organizations can implement regular performance evaluations that assess their adherence to customer-centric values, provide ongoing training and support, and recognize and reward employees who exemplify these values in their daily work.