How can frontline employees ensure their feedback is being incorporated into the organization's decision-making processes effectively?

Communication
Frontline employees can ensure their feedback is being incorporated into the organization's decision-making processes effectively by providing specific and actionable suggestions for improvement. They should communicate their feedback through the appropriate channels, such as surveys, suggestion boxes, or direct discussions with managers. It is important for frontline employees to follow up on their feedback and track any changes that are made as a result. Additionally, building strong relationships with decision-makers and demonstrating the impact of their feedback on key metrics can help ensure it is taken into consideration.