How can frontline employees ensure that their feedback is being effectively incorporated into decision-making processes at the organizational level to drive positive change and improvement?

Frontline employees can ensure that their feedback is effectively incorporated into decision-making processes by providing specific and actionable suggestions based on their firsthand experiences. They should communicate their feedback through formal channels such as surveys, suggestion boxes, or meetings with management. It is important for frontline employees to follow up on their feedback and track the progress of any changes that are implemented as a result. Building strong relationships with supervisors and managers can also help ensure that their feedback is taken seriously and leads to positive change within the organization.