How can companies ensure that the feedback provided by employees on user-friendly interfaces is not only heard, but actively incorporated into the design process to create a truly user-centric product?

Companies can ensure that employee feedback on user-friendly interfaces is actively incorporated into the design process by creating a structured feedback system that encourages open communication and collaboration between employees and designers. This can involve regular feedback sessions, surveys, and focus groups to gather input from employees. Additionally, companies should prioritize the feedback received from employees by incorporating it into the design process early on and giving it equal weight to other sources of feedback. Finally, companies can empower employees by providing training and resources to help them understand the design process and contribute effectively to creating a user-centric product.