How can companies incorporate employee feedback into the design and implementation of CX awards to ensure they are truly impactful and drive motivation within the organization?

Companies can incorporate employee feedback into the design and implementation of CX awards by actively seeking input from employees on what motivates them and aligning the awards with those preferences. This can be done through surveys, focus groups, or one-on-one discussions. Additionally, companies can involve employees in the selection process for award recipients to ensure transparency and fairness. Finally, companies should regularly evaluate the effectiveness of the awards program based on employee feedback and make adjustments as needed to ensure they are driving motivation within the organization.