How can companies effectively incorporate empathy training into their onboarding process to ensure that new employees are equipped with the necessary skills to contribute to a culture of empathy in the workplace?

Ongoing Support
Companies can effectively incorporate empathy training into their onboarding process by including it as a core component of their orientation program. This can involve interactive workshops, role-playing exercises, and case studies that teach new employees how to understand and respond to the emotions of others. Additionally, companies can provide ongoing support and resources for employees to continue developing their empathy skills, such as access to training materials, mentorship programs, and regular feedback sessions. By making empathy a priority from the beginning, companies can create a culture where employees feel valued, respected, and supported in their interactions with colleagues and customers.