How can companies incorporate empathy into their performance evaluation processes to ensure that employees who demonstrate empathy are recognized and rewarded appropriately?

Companies can incorporate empathy into their performance evaluation processes by including specific criteria related to empathy in their evaluation forms. They can also provide training to managers on how to assess and recognize empathy in employees. Additionally, companies can create a culture that values and promotes empathy, making it clear that empathetic behavior is valued and rewarded. Finally, companies can consider incorporating feedback from colleagues and clients on an employee's empathy skills into the evaluation process to ensure a well-rounded assessment.