How can companies ensure that they are effectively incorporating emotional intelligence into their company culture and values in order to create a positive work environment and foster strong relationships with customers?

Companies can ensure they are effectively incorporating emotional intelligence into their culture by promoting open communication, empathy, and self-awareness among employees. They can provide training and development opportunities focused on emotional intelligence skills to help employees better understand and manage their emotions. Additionally, leaders can lead by example by demonstrating emotional intelligence in their interactions with employees and customers. By prioritizing emotional intelligence in their values and decision-making processes, companies can create a positive work environment and build strong relationships with customers based on trust and understanding.