How can international teams proactively incorporate cultural diversity into their CX strategies to not only avoid potential challenges but also leverage cultural differences as strengths to enhance the overall customer experience?

International teams can proactively incorporate cultural diversity into their CX strategies by first understanding and acknowledging the cultural differences present within the team. This can be achieved through cultural training, open communication, and fostering a culture of respect and inclusivity. By embracing cultural diversity, teams can gain unique perspectives and insights that can help them better understand and connect with customers from different backgrounds. Leveraging these cultural differences as strengths can lead to more innovative solutions, improved customer satisfaction, and ultimately enhance the overall customer experience.