How can internal CX community networks ensure that technology-driven collaboration and innovation efforts are inclusive and accessible to all members, regardless of their technical skills or familiarity with digital tools?

Internal CX community networks can ensure inclusive and accessible technology-driven collaboration and innovation efforts by providing training and support for members with varying technical skills. They can also create user-friendly platforms and tools that are easy to navigate for all members. Encouraging open communication and sharing of knowledge within the community can help bridge the gap between members with different levels of familiarity with digital tools. Additionally, fostering a culture of inclusivity and support within the community can help ensure that all members feel empowered to participate in collaborative efforts.