How can companies ensure that their gamification techniques for remote CX ambassadors are inclusive and promote a positive team dynamic, rather than fostering competition that may hinder collaboration and teamwork?

Companies can ensure that their gamification techniques for remote CX ambassadors are inclusive and promote a positive team dynamic by focusing on collective goals rather than individual performance metrics. Encouraging collaboration through team-based challenges and rewards can foster a sense of unity and cooperation. Providing opportunities for all team members to contribute and shine, regardless of their skill level or experience, can help create a more inclusive and supportive environment. Regularly soliciting feedback from team members and adjusting gamification strategies based on their input can also help ensure that the approach is fair and beneficial to all.