How can organizations effectively incentivize and reward their top-performing employee advocates to ensure continued success in driving customer retention and acquisition?

Organizations can effectively incentivize and reward their top-performing employee advocates by implementing a performance-based bonus or commission structure tied to customer retention and acquisition metrics. They can also offer non-monetary rewards such as additional vacation days, flexible work hours, or professional development opportunities. Recognizing and publicly acknowledging the achievements of top-performing employee advocates through awards or special events can also help motivate them to continue driving success. Additionally, providing ongoing training and support to help them improve their skills and knowledge can further incentivize them to excel in their role.