In what ways can companies incentivize and reward employees for actively promoting a customer-centric culture within the organization?

Companies can incentivize and reward employees for promoting a customer-centric culture by offering performance bonuses or incentives tied to customer satisfaction metrics. They can also provide recognition and rewards for employees who consistently demonstrate customer-centric behaviors. Additionally, companies can create a culture of appreciation by publicly acknowledging and celebrating employees who go above and beyond to prioritize customer needs. Offering professional development opportunities focused on customer service skills can also serve as a reward for employees who actively promote a customer-centric culture.