How can companies effectively incentivize and reward employees for acting as CX ambassadors to ensure sustained customer satisfaction and loyalty?

Companies can effectively incentivize and reward employees for acting as CX ambassadors by implementing performance-based bonuses or incentives tied to customer satisfaction metrics. Recognition programs can also be put in place to acknowledge and reward employees who consistently go above and beyond in delivering exceptional customer experiences. Providing ongoing training and development opportunities to empower employees to better serve customers can also be a valuable incentive. Additionally, creating a positive work culture that values and prioritizes customer satisfaction can naturally motivate employees to act as CX ambassadors.