How can businesses effectively incentivize and reward employees for actively participating in breaking down silos and promoting collaboration within their internal CX community network, and what strategies can they implement to sustain this culture of collaboration in the long term?

Businesses can effectively incentivize and reward employees for actively participating in breaking down silos and promoting collaboration within their internal CX community network by offering recognition, bonuses, promotions, and other tangible rewards. They can also create a culture of inclusivity and open communication, encourage cross-functional teams, provide training and development opportunities, and foster a sense of shared purpose and ownership. To sustain this culture of collaboration in the long term, businesses can establish clear goals and metrics for collaboration, regularly communicate the importance of working together towards common objectives, and continuously evaluate and adjust their strategies based on feedback and results.