In what ways can businesses incentivize and reward employees for actively participating in cross-functional collaboration efforts to improve the overall customer experience?

Businesses can incentivize and reward employees for actively participating in cross-functional collaboration efforts by offering monetary bonuses or performance-based incentives for successful collaboration projects. They can also provide recognition and praise through awards or public acknowledgment for employees who demonstrate strong collaboration skills. Additionally, businesses can offer opportunities for career advancement or professional development for employees who excel in cross-functional collaboration. Providing team-building activities or social events to foster camaraderie among employees from different departments can also encourage collaboration and teamwork.