How can businesses ensure that user-friendly interfaces are continuously improved to meet the changing needs and preferences of employees and customers?

Businesses can ensure that user-friendly interfaces are continuously improved by regularly gathering feedback from employees and customers through surveys, user testing, and focus groups. They can also analyze data on user behavior and preferences to identify areas for improvement. Additionally, businesses should prioritize ongoing training for employees to ensure they are equipped to use and provide feedback on the interface effectively. Finally, businesses should invest in regular updates and enhancements to the interface based on the feedback and data collected to meet the changing needs and preferences of users.