How can CX Ambassadors use mindfulness techniques to not only improve their own emotional intelligence, but also to cultivate a more positive and empathetic work environment among their team members?

CX Ambassadors can use mindfulness techniques such as deep breathing, meditation, and self-reflection to improve their emotional intelligence by becoming more aware of their own emotions and reactions. By practicing mindfulness, they can develop better self-regulation and empathy, which can help them better understand and connect with their team members on a deeper level. This can create a more positive and empathetic work environment where team members feel heard, understood, and supported, ultimately leading to improved collaboration and overall success.