In what ways can employees proactively solicit customer feedback to continuously improve their daily interactions and enhance overall customer satisfaction?
Employees can proactively solicit customer feedback by asking for input during interactions, using surveys or feedback forms, and actively listening to customer comments and suggestions. They can also encourage customers to provide feedback through various channels such as social media, email, or phone calls. By consistently seeking feedback and taking action on the suggestions received, employees can improve their daily interactions and enhance overall customer satisfaction.
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