How can businesses effectively implement user-friendly interfaces to improve both employee productivity and customer satisfaction simultaneously?

Businesses can effectively implement user-friendly interfaces by conducting thorough user research to understand the needs and preferences of both employees and customers. They should prioritize simplicity, consistency, and intuitive design to ensure ease of use for all users. Providing training and support for employees on using the interface can also improve productivity. Regular feedback and testing should be conducted to continuously refine and improve the interface based on user input. By focusing on user experience and usability, businesses can enhance both employee productivity and customer satisfaction simultaneously.