How can an organization ensure that their transparent internal communication is being effectively implemented at all levels of the company to truly foster a customer-centric culture?

An organization can ensure that transparent internal communication is effectively implemented at all levels by setting clear expectations and goals for communication practices, providing training and resources for employees to enhance their communication skills, and regularly soliciting feedback from employees to identify any areas for improvement. Additionally, leadership should lead by example by openly communicating with employees and encouraging a culture of transparency and open dialogue. Lastly, incorporating communication tools and technologies that facilitate easy and efficient communication can help ensure that information is disseminated effectively throughout the organization.