How can companies ensure that their empathy training programs are effectively implemented and sustained over time to truly impact workplace culture and performance?

Companies can ensure that their empathy training programs are effectively implemented and sustained by first establishing clear goals and objectives for the program. They should also provide ongoing support and resources for employees to practice and apply empathy skills in their daily interactions. Regular feedback and evaluation of the program's impact on workplace culture and performance are essential to make necessary adjustments and improvements. Additionally, fostering a culture that values empathy and encourages its practice at all levels of the organization can help sustain the program's long-term success.