How can frontline employees ensure that their feedback is being properly implemented and acted upon by upper management, and what steps can they take to hold leaders accountable for following through on suggested changes within the organization?

Frontline employees can ensure that their feedback is being properly implemented by providing clear and specific feedback, documenting their suggestions and concerns, and following up with upper management to track progress. To hold leaders accountable for following through on suggested changes, employees can request regular updates on the status of their feedback, collaborate with other team members to amplify their voices, and escalate concerns to HR or other relevant departments if necessary. Additionally, employees can participate in feedback sessions, surveys, and town hall meetings to ensure their voices are heard and their feedback is taken seriously by leaders.